This Crisis Management Plan Template guides you through the development of a management decision-making framework that’s necessary to coordinate response activities following the onset of a disruptive incident impacting business activities and key stakeholders.

Provided as a Word document, this fully editable template jumpstarts your planning effort by offering sample content and procedures that enable an effective response and recovery effort.

REMEMBER: Templates are just a starting point and must be customized to fit the unique needs of your organization and align with the strategic priorities of your executive team.


  • Achieving situational awareness during a crisis and confirming roles and responsibilities
  • Defining the strategic direction of response requirements
  • Identifying issues, making decisions, and assigning actions
  • Guiding the activation, implementation, and management of supporting response and recovery teams

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