In partnership with WomenCorporateDirectors (WCD), this study set out to understand how organizations and their boards of directors are approaching operational resilience and business continuity as we start to emerge from the pandemic. Have these significant business disruptions impacted how board members prioritize resilience?

The report highlights the results of the survey of approximately 100 WCD members; 70% of which serve on the board or leadership team of a public company.


  • 60% of directors stated that operational resilience and business continuity is “consistently a board priority,” while another 30% said it is a “greater board priority, post 2020.”
  • 44% of directors agree every board member is responsible for operational resilience and business continuity, rather than solely those who serve on the Risk or Audit committees. 
  • 69% of directors expect to increase investment in operational resilience and business continuity processes and practices
  • Cybersecurity, new technology adoption, and human capital management were deemed the greatest risks, strategic opportunities, and key drivers for future investment plans.  

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