Season 2, Episode 001 | Analyzing Approaches to Resilience with Mark Armour

There is no one-size-fits-all approach to business continuity and resilience, so why not take the best ideas and adapt them to your organization?

Mark Armour is the co-author of the book Adaptive Business Continuity: A New Approach. In this episode, he and host Brian Zawada – author of The Business Continuity Operating System – highlight the most impactful takeaways from each other’s approaches. As you listen, you’ll learn what it means to truly understand your organization so you can get the necessary recovery capabilities in place.


Key Takeaways:

  • Be ready to course-correct!
  • The process has to serve the organization, not the other way around.
  • The planning is much more important than the plan itself.
  • Prepare for effects not causes.



What to listen for:

[02:30] Focusing on recovery capabilities

[03:48] Understanding what it means to understand your business

[08:21] Adapting processes to the organization

[09:35] Letting internal customers direct the work

[12:10] Looking at business continuity professionals as curators

[13:28] Prepare for effects not causes

[21:56] BIA, yay or nay?

[25:48] The risk of risk assessments


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Book The Business Continuity Operating System

This book will help you engage stakeholders, identify and resolve issues that are draining energy from your program, and achieve the right level of resilience for your organization.